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Model S Owner Endures Insurance Woes Over Repairs
A minor accident turned into a major repair headache for this New York based Tesla owner. (Source: Standard Code)
Last month, a Tesla Model S owner documented a small accident in Midtown Manhattan and surprised the TMC discussion board by revealing that his car was to be declared a total-loss by his insurance company, Costco Insurance Agency. The damage occurred to the outside of the wheel-well, the tire and the certified shop also claimed some damage to the suspension, see image above.
From the surface, it looked to be a small amount of work but the total bill after being sent to a certified Tesla repair shop was $30,000, which included $10,000 in parts and $20,000 in labor. The kicker was that Costco Insurance initially decided they’d rather declare the car a total loss than pay $30k+tax for repair.
So the discussion on the board turned to replacement value with his insurance company and this is where the frustration started. The owner documented the back-and-forth with his insurance company and realized that it would be quite a financial hit with the replacement option. The owner originally paid $104,000 for Model S85 and received it in December 2013.
According to the owner, the insurance company had no Kelly Blue Book value to lean on and wielded its own internal formula for the car’s value. The Tesla discussion board and owner calculated a $75,000 replacement value for his year-old car, which included sales tax. The owner, known as standardcode, was not really happy with that amount due to his financing, which had him on the hook for another $70,000 US Bank for the car. There was a lot of discussion on depreciation and commenters felt the depreciate in this case was pretty accurate.
The thread generated many other related topics. Some discussion centered around the owner’s initial frustration with Tesla’s pre-paid service agreement that’s not transferrable to another car or owner. However, the owner said that after talking with Tesla Motors during this process that they would prorate his agreement to his next purchase.
Also, others mentioned on the board that other luxury cars would not have been totaled due to such a small amount of bodywork, but some pointed out that a new Model S means the ability to add recently added features (can you say P85D).
Throughout December 2014, we have been talking with standardcode and found out the ordeal was still fluid and the insurance company was reconsidering (Clean Technica reported it was a done deal). Early this month, standardcode told me that Ameriprise reconsidered and did pay for the repairs that came to $35,000.
In an email to Tesla Motors this month, the owner wrote, “the body shop was obviously good at what they do and they communicated well too. They even sent me pictures of the work constantly. Having said that I still think $35,000 to repair the damage my car had is very high and I do still think that Tesla as a company needs to worry about the full ownership lifecycle including repairs etc.”
He went on to write, “All in all, I recognize that it was Ameriprise that caused me the headaches here and wasted a lot of my time.”
Standardcode picked up his repaired car in early January and mentioned “the most important lesson I learned is to have better insurance with replacement value. I guess there’s some legal risk to it but I’d have appreciated advice on which insurance is best when I first purchased the car.”
This tale, to me, is all about growing pains for a low-volume automaker. There’s been discussion about the car’s aluminum body as a reason for the high cost for parts and also the lack of certified Tesla body shops at this point for driving up repair costs? In Chicago, there’s only one certified body shop in the metro area.
What about your experiences? What has your experience been like with insurance companies and certified repair shops?
Addendum:
taurusking via the TMC discussion board mentioned that State Farm , AllState and Geico were top rated but the website did not specify by region. I switched from Geico ( was very happy with their customer service ) mainly because Liberty Mutual offers Better Car Replacement pkg.
News
Tesla hints at Starlink integration with recent patent
“By employing polymer blends, some examples enable RF transmission from all the modules to satellites and other communication devices both inside and outside the vehicle.”
Tesla hinted at a potential Starlink internet terminal integration within its vehicles in a recent patent, which describes a vehicle roof assembly with integrated radio frequency (RF) transparency.
The patent, which is Pub. No U.S. 2025/0368267 describes a new vehicle roof that is made of RF-transparent polymer materials, allowing and “facilitating clear communication with external devices and satellites.”
Tesla believes that a new vehicle roof design, comprised of different materials than the standard metallic or glass elements used in cars today, would allow the company to integrate modern vehicular technologies, “particularly those requiring radio frequency transmission and reception.
Tesla has recently filed a US patent application on integrating RF transparent materials into the roof structure.
“facilitating clear communication with external devices and satellites”
Tesla fleet is getting @Starlink connectivity integration soon. LFG @Tesla @elonmusk… pic.twitter.com/bLa8YtPLd1
— Chansoo Byeon (@Chansoo) December 9, 2025
Instead of glass or metallic materials, Tesla says vehicles may benefit from high-strength polymer blends, such as Polycarbonate, Acrylonitrile Butadiene Styrene, or Acrylonitrile Styrene Acrylate.
These materials still provide ideal strength metrics for crashworthiness, stiffness for noise, vibration, and harshness control, and are compliant with head impact regulations.
They would also enable better performance with modern technologies, like internet terminals, which need an uninterrupted signal to satellites for maximum reception. Tesla writes in the patent:
“By employing polymer blends, some examples enable RF transmission from all the modules to satellites and other communication devices both inside and outside the vehicle.”
One of the challenges Tesla seems to be aware of with this type of roof design is the fact that it will still have to enable safety and keep that at the forefront of the design. As you can see in the illustration above, Tesla plans to use four layers to increase safety and rigidity, while also combating noise and vibration.
It notes in the patent that disclosed examples still meet the safety requirements outlined in the Federal Motor Vehicle Safety Standards (FMVSS).
Starlink integrated directly into Tesla vehicles would be a considerable advantage for owners. It would come with a handful of distinct advantages.
Initially, the inclusion of Starlink would completely eliminate cellular dead zones, something that is an issue, especially in rural areas. Starlink would provide connectivity in these remote regions and would ensure uninterrupted service during road trips and off-grid adventures.
It could also be a critical addition for Robotaxi, as it is crucial to have solid and reliable connectivity for remote monitoring and fleet management.
Starlink’s growing constellation, thanks to SpaceX’s routine and frequent launch schedule, will provide secure, stable, and reliable internet connectivity for Tesla vehicles.
Although many owners have already mounted Starlink Mini dishes under their glass roofs for a similar experience, it may be integrated directly into Teslas in the coming years, either as an upgrade or a standard feature.
News
Tesla supplements Holiday Update by sneaking in new Full Self-Driving version
It seems Tesla was waiting for the Hardware 4 rollout, as it wanted to also deploy a new Full Self-Driving version to those owners, as it appeared in the release notes for the Holiday Update last night.
Tesla has surprised some owners by sneaking in a new Full Self-Driving version with the wide release of the Holiday Update, which started rolling out to Hardware 4 owners on Friday night.
Tesla has issued a controlled and very slow release pattern with the Holiday Update, which rolls out with Software Version 2025.44.25.5.
For the past two weeks, as it has rolled out to Hardware 3 and older Tesla owners, the company has kept its deployment of the new Software Version relatively controlled.
It seems Tesla was waiting for the Hardware 4 rollout, as it wanted to also deploy a new Full Self-Driving version to those owners, as it appeared in the release notes for the Holiday Update last night.
Tesla Full Self-Driving v14.2.1.25 made its first appearance last night to Hardware 4 owners who are members of the Early Access Program (EAP). It appears to be a slight refinement from FSD v14.2.1, which has been out for a couple of weeks.
Tesla v2025.44.25.5 Holiday update incoming
Also Full Self-Driving v14.2.1.25!!! pic.twitter.com/74D7S0UGXz
— TESLARATI (@Teslarati) December 13, 2025
Many owners welcome the new FSD version, us included, because we’ve been less than impressed with v14.2.1. We have experienced some minor regressions with v14.2.1, especially with Speed Limit recognition, Speed Profile tinkering, and parking performance.
As it stands, Full Self-Driving is still particularly impressive, but Tesla is evidently having an issue with some of the adjustments, as it is still refining some of the performance aspects of the suite. This is expected and normal with some updates, as not all of them are an improvement in all areas; we routinely see some things backtrack every once in a while.
This new FSD version is likely to take care of those things, but it also includes all of the awesome Holiday Update features, which include:
- Grok with Navigation Commands (Beta) – Grok will now add and edit destinations.
- Tesla Photobooth – Take pictures inside your car using the cabin-facing camera
- Dog Mode Live Activity – Check on your four-legged friend on your phone through periodic snapshots taken of the cabin
- Dashcam Viewer Update – Includes new metrics, like steering wheel angle, speed, and more
- Santa Mode – New graphics, trees, and a lock chime
- Light Show Update – Addition of Jingle Rush light show
- Custom Wraps and License Plates – Colorizer now allows you to customize your vehicle even further, with custom patterns, license plates, and tint
- Navigation Improvements – Easier layout and setup
- Supercharger Site Map – Starting at 18 pilot locations, a 3D view of the Supercharger you’re visiting will be available
- Automatic Carpool Lane Routing – Navigation will utilize carpool lanes if enabled
- Phone Left Behind Chime – Your car will now tell you if you left a phone inside
- Charge Limit Per Location – Set a charge limit for each location
- ISS Docking Simulator – New game
- Additional Improvements – Turn off wireless charging pad, Spotify improvements, Rainbow Rave Cave, Lock Sound TRON addition
Tesla also added two other things that were undocumented, like Charging Passport and information on USB drive storage to help with Dashcam.
Tesla is updating Cybertruck owners on its timeline of a massive feature that has yet to ship: Powershare with Powerwall.
Powershare is a bidirectional charging feature exclusive to Cybertruck, which allows the vehicle’s battery to act as a portable power source for homes, appliances, tools, other EVs, and more. It was announced in late 2023 as part of Tesla’s push into vehicle-to-everything energy sharing, and acting as a giant portable charger is the main advantage, as it can provide backup power during outages.
Cybertruck’s Powershare system supports both vehicle-to-load (V2L) and vehicle-to-home (V2H), making it flexible and well-rounded for a variety of applications.
However, even though the feature was promised with Cybertruck, it has yet to be shipped to vehicles. Tesla communicated with owners through email recently regarding Powershare with Powerwall, which essentially has the pickup act as an extended battery.
Powerwall discharge would be prioritized before tapping into the truck’s larger pack.
However, Tesla is still working on getting the feature out to owners, an email said:
“We’re writing to let you know that the Powershare with Powerwall feature is still in development and is now scheduled for release in mid-2026.
This new release date gives us additional time to design and test this feature, ensuring its ability to communicate and optimize energy sharing between your vehicle and many configurations and generations of Powerwall. We are also using this time to develop additional Powershare features that will help us continue to accelerate the world’s transition to sustainable energy.”
Owners have expressed some real disappointment in Tesla’s continuous delays in releasing the feature, as it was expected to be released by late 2024, but now has been pushed back several times to mid-2026, according to the email.
Foundation Series Cybertruck buyers paid extra, expecting the feature to be rolled out with their vehicle upon pickup.
Cybertruck’s Lead Engineer, Wes Morrill, even commented on the holdup:
As a Cybertruck owner who also has Powerwall, I empathize with the disappointed comments.
To their credit, the team has delivered powershare functionality to Cybertruck customers who otherwise have no backup with development of the powershare gateway. As well as those with solar…
— Wes (@wmorrill3) December 12, 2025
He said that “it turned out to be much harder than anticipated to make powershare work seamlessly with existing Powerwalls through existing wall connectors. Two grid-forming devices need to negotiate who will form and who will follow, depending on the state of charge of each, and they need to do this without a network and through multiple generations of hardware, and test and validate this process through rigorous certifications to ensure grid safety.”
It’s nice to see the transparency, but it is justified for some Cybertruck owners to feel like they’ve been bait-and-switched.
Tesla hints at Starlink integration with recent patent
Tesla supplements Holiday Update by sneaking in new Full Self-Driving version
